The Institute of Banking Personnel Selection (IBPS) has released the IBPS Clerk Notification 2026 for the Common Recruitment Process for Customer Service Associates (CRP CSA-XVI). The notification was released on 1 August 2026, announcing 11,403 vacancies for Customer Service Associate posts across participating public sector banks.
The online application process is open from 1 August to 21 August 2026. Candidates interested in IBPS Clerk 2026 should check the eligibility criteria, important dates, vacancies, exam pattern, syllabus, application process, salary, and selection process before applying.
Latest Update
- IBPS Clerk Notification 2026 was released on 1 August 2026.
- A total of 11,403 indicative vacancies have been announced.
- The online application window is open from 1 August to 21 August 2026.
- The Preliminary Examination is scheduled for 10 and 11 October 2026.
- The Main Examination is scheduled for 27 December 2026.
- The recruitment is for the 2027–28 vacancy cycle.
- The post is officially designated as Customer Service Associate (CSA), earlier known as IBPS Clerk.
IBPS Clerk 2026 Overview
| Particular | Details |
| Conducting Body | Institute of Banking Personnel Selection (IBPS) |
| Exam Name | IBPS Clerk 2026 (CRP CSA-XVI) |
| Post | Customer Service Associate (CSA) |
| Total Vacancies | 11,403 |
| Vacancy Cycle | 2027–28 |
| Application Mode | Online |
| Application Dates | 1 to 21 August 2026 |
| Age Limit | 20 to 28 years |
| Educational Qualification | Graduation in any discipline |
| Selection Process | Prelims, Mains, Local Language Proficiency Test |
| Starting Basic Pay | ₹24,050 per month |
| Official Website | ibps.in |
The IBPS Clerk recruitment is conducted on a state/UT-wise basis. Candidates can apply for only one State or Union Territory and will compete against candidates applying for that same State/UT.
IBPS Clerk 2026 Important Dates
| Event | Date |
| Short Notice Released | 27 July 2026 |
| Detailed Notification Released | 1 August 2026 |
| Online Application Starts | 1 August 2026 |
| Last Date to Apply and Pay Fee | 21 August 2026 |
| Application Correction Window | Shortly after registration closes; dates awaited |
| Pre-Examination Training | September 2026 |
| Preliminary Exam Admit Card | September/October 2026 |
| Preliminary Examination | 10 & 11 October 2026 |
| Preliminary Result | November 2026 |
| Main Exam Admit Card | November/December 2026 |
| Main Examination | 27 December 2026 |
| Main Exam Result | January 2027 |
| Provisional Allotment | March 2027 |
Candidates should complete their registration and fee payment before the deadline of 21 August 2026.
IBPS Clerk Vacancy 2026
IBPS has announced 11,403 vacancies for Customer Service Associate posts across 11 participating public sector banks. The vacancies are indicative and may change according to the final requirements reported by the participating banks.
Category-Wise Vacancy
| Category | Vacancies |
| Unreserved (UR) | 4,740 |
| OBC (Non-Creamy Layer) | 2,815 |
| SC | 1,910 |
| ST | 942 |
| EWS | 996 |
| Total | 11,403 |
Bank-Wise Vacancy Highlights
The notification indicates significant variation in vacancies among participating banks. Canara Bank has the highest reported vacancies at 2,500, followed by Punjab National Bank with 2,016 and Indian Bank with 1,700.
Union Bank of India has not reported its vacancy numbers in this cycle and is marked as NR (Not Reported) in the notification.
State/UT-Wise Vacancy Distribution
| State/UT | Vacancy |
| Andaman and Nicobar | 18 |
| Andhra Pradesh | 186 |
| Arunachal Pradesh | 45 |
| Assam | 349 |
| Bihar | 491 |
| Chandigarh | 20 |
| Chhattisgarh | 265 |
| Dadra and Nagar Haveli | 18 |
| Daman & Diu | 7 |
| Delhi | 415 |
| Goa | 61 |
| Gujarat | 698 |
| Haryana | 196 |
| Himachal Pradesh | 97 |
| Jammu and Kashmir | 67 |
| Jharkhand | 182 |
| Karnataka | 1,414 |
| Kerala | 108 |
| Ladakh | 6 |
| Lakshadweep | 11 |
| Madhya Pradesh | 570 |
| Maharashtra | 1,051 |
| Manipur | 42 |
| Meghalaya | 22 |
| Mizoram | 17 |
| Nagaland | 31 |
| Odisha | 337 |
| Puducherry | 26 |
| Punjab | 481 |
| Rajasthan | 392 |
| Sikkim | 28 |
| Tamil Nadu | 675 |
| Telangana | 191 |
| Tripura | 64 |
| Uttar Pradesh | 1,731 |
| Uttarakhand | 145 |
| West Bengal | 946 |
| Total | 11,403 |
Uttar Pradesh has the highest reported vacancies at 1,731, followed by Karnataka with 1,414, Maharashtra with 1,051, and West Bengal with 946. The notification states that these figures are indicative and may change based on the final requirements of participating banks.
Participating Banks in IBPS Clerk 2026
The 11 participating banks are:
- Bank of Baroda
- Bank of India
- Bank of Maharashtra
- Canara Bank
- Central Bank of India
- Indian Bank
- Indian Overseas Bank
- Punjab National Bank
- Punjab & Sind Bank
- UCO Bank
- Union Bank of India
IBPS Clerk Eligibility Criteria 2026
Candidates should carefully check the eligibility requirements before submitting their applications.
Nationality
A candidate must be one of the following:
- A citizen of India
- A subject of Nepal or Bhutan
- A Tibetan refugee who came to India before 1 January 1962 with the intention of settling permanently in India
- A person of Indian origin who migrated from specified countries with the intention of permanently settling in India.
Age Limit
Candidates must be 20 to 28 years old as on 1 August 2026.
This means candidates should have been born not earlier than 2 August 1998 and not later than 1 August 2006, with both dates inclusive.
Age Relaxation
| Category | Age Relaxation |
| SC/ST | 5 years |
| OBC (Non-Creamy Layer) | 3 years |
| Persons with Benchmark Disabilities | 10 years |
| Ex-Servicemen/Disabled Ex-Servicemen | As prescribed, subject to applicable maximum age |
| Widows, divorced women and legally separated women who have not remarried | As prescribed in the official notification |
| Persons affected by the 1984 riots | 5 years |
Educational Qualification
Candidates must have a graduation degree in any discipline from a university recognised by the Government of India or an equivalent qualification.
The result must be declared on or before 21 August 2026. Candidates should have a valid mark sheet or provisional degree certificate at the time of registration and must enter their marks in percentage form.
Computer Literacy
Working knowledge of computers is mandatory. Candidates should have a certificate, diploma, or degree in computer operations/language, or should have studied Computer/IT as a subject at school, college, or institute.
Local Language Requirement
Candidates must be able to read, write, speak, and understand the official language of the State/UT they apply for.
Candidates who studied the selected local language up to Class 10 or above may be exempted from the Local Language Proficiency Test by producing the relevant certificate.
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IBPS Clerk Application Fee 2026
| Category | Fee |
| SC/ST/PwBD/Ex-Servicemen | ₹175 |
| General and all other categories | ₹850 |
The fee is non-refundable. Payment can be made online through debit card, credit card, net banking, or UPI between 1 and 21 August 2026.
Documents Required for IBPS Clerk Application
Candidates should keep the required documents ready before beginning the application process. These include:
- Recent passport-size photograph
- Candidate’s signature
- Left thumb impression, if prescribed
- Handwritten declaration, if prescribed
- Aadhaar card or another accepted ID proof
- Active email ID and mobile number
- Class 10 and Class 12 certificates
- Graduation mark sheets and degree/provisional certificate
- Category, EWS, disability, or ex-serviceman certificate, wherever applicable
- Online payment receipt
How to Apply for IBPS Clerk 2026
Candidates can apply online through the official IBPS website.
- Visit the official IBPS website, ibps.in.
- Go to the CRP Customer Service Associates section and select CRP CSA-XVI.
- Click on New Registration.
- Enter your name, mobile number, and email address.
- Note the provisional registration number and password.
- Log in and enter your personal, educational, and category details.
- Select your State/UT carefully, as this choice cannot be changed later.
- Upload the photograph, signature, and other required documents in the prescribed format.
- Preview the completed application form and check the details carefully.
- Pay the applicable application fee online.
- Submit the application form and download the final application and payment receipt for future reference.
IBPS Clerk Selection Process 2026
The IBPS Clerk selection process consists of three stages:
1. Preliminary Examination
The Preliminary Examination is qualifying in nature. Its marks are not counted for the final merit list.
2. Main Examination
The Main Examination determines the final merit and provisional allotment.
3. Local Language Proficiency Test
Candidates shortlisted after the Mains must appear for the LLPT. The test assesses their ability to read, write, speak, and understand the local language of the State/UT they applied for.
Candidates who studied the relevant language up to Class 10 or 12 may claim exemption by submitting the appropriate mark sheet.
There is no interview in the IBPS Clerk selection process.
IBPS Clerk Exam Pattern 2026
Preliminary Examination
| Section | Questions | Marks | Duration |
| English Language | 30 | 30 | 20 minutes |
| Numerical Ability | 35 | 35 | 20 minutes |
| Reasoning Ability | 35 | 35 | 20 minutes |
| Total | 100 | 100 | 60 minutes |
Each section is separately timed. Candidates must clear both the sectional and overall cut-offs to qualify for the Mains.
Main Examination
| Section | Questions | Marks | Duration |
| General/Financial Awareness | 40 | 50 | 20 minutes |
| General English | 40 | 40 | 35 minutes |
| Reasoning Ability & Computer Aptitude | 40 | 60 | 35 minutes |
| Quantitative Aptitude | 35 | 50 | 30 minutes |
| Total | 155 | 200 | 120 minutes |
There is a 0.25-mark deduction for every incorrect answer in both Prelims and Mains. There is no penalty for unanswered questions.
Local Language Proficiency Test
The LLPT is conducted for candidates shortlisted after the Mains. It checks their ability to read, write, speak, and understand the local language of the State/UT selected during application.
IBPS Clerk Syllabus 2026
| Subject | Key Topics |
| Reasoning Ability | Puzzles, seating arrangements, syllogism, coding-decoding, blood relations, direction sense, inequality, alphanumeric series, data sufficiency, input-output |
| Quantitative/Numerical Ability | Simplification, number series, quadratic equations, percentage, profit and loss, ratio and proportion, average, simple and compound interest, time and work, time-speed-distance, mensuration, data interpretation |
| English Language | Reading comprehension, cloze test, error detection, sentence improvement, fill in the blanks, para jumbles, vocabulary, grammar |
| General/Financial Awareness | Current affairs, banking awareness, RBI functions, monetary policy, government schemes, financial institutions, static GK |
| Computer Aptitude | Computer fundamentals, hardware/software, operating systems, internet, MS Office, computer security, keyboard shortcuts, digital banking |
Candidates are advised to prepare for Prelims and Mains together because the Mains syllabus builds on the Prelims topics with greater depth in Quantitative Aptitude and General Awareness.
IBPS Clerk Salary 2026
The starting basic pay for a Customer Service Associate is ₹24,050 per month.
The pay scale mentioned in the notification is:
Salary Components
| Component | Approximate Amount |
| Basic Pay | ₹24,050 |
| Dearness Allowance | ₹4,769 |
| House Rent Allowance | ₹2,740 |
| Special DA | ₹1,114 |
| Transport Allowance | ₹850 |
| Other Allowances | ₹134 |
| Approximate Gross Salary | ₹40,700 |
The approximate gross salary can vary according to the posting location and the allotted bank. Actual take-home pay depends on applicable allowances and the rules of the participating bank.
IBPS Clerk Job Profile
A Customer Service Associate generally handles responsibilities such as:
- Assisting customers at the branch counter
- Handling cash deposits, withdrawals, and cheque processing
- Opening accounts and handling account-related service requests
- Supporting digital banking and net banking services
- Maintaining banking records and registers
- Cross-selling banking products
- Supporting branch administrative work
- Ensuring compliance with banking procedures
IBPS Clerk Pre-Examination Training
IBPS provides Pre-Examination Training (PET) for SC/ST and Religious Minority Community candidates at selected centres across different zones.
The notification mentions centres in cities including Delhi, Mumbai, Kolkata, Chennai, Bengaluru, Lucknow, and Bhopal.
Candidates interested in PET must indicate their preference while filling out the online application. PET is a preparatory facility and does not guarantee selection.
IBPS Clerk Admit Card 2026
Separate call letters will be issued for:
- Pre-Examination Training
- Preliminary Examination
- Main Examination
Candidates can download their admit cards using their registration number and date of birth/password. The notification states that admit cards are expected to be available roughly 10–15 days before each examination.
No physical copy of the admit card will be sent by post.
IBPS Clerk Result 2026
The expected result timeline mentioned in the notification is:
- Preliminary Result: November 2026
- Main Exam Result: January 2027
- Provisional Allotment: March 2027
The final state-wise and category-wise merit list is prepared based solely on Main Examination marks, followed by document verification and local language verification by the allotted bank.
IBPS Clerk Cut-Off 2026
The IBPS Clerk cut-off is not a single national figure. It can vary according to:
- State/UT
- Category
- Number of vacancies
- Examination difficulty
- Normalisation across shifts
Candidates should use previous years’ state-wise cut-offs only as a reference rather than treating them as a fixed benchmark for the 2026 recruitment.
IBPS Clerk Preparation Strategy
Candidates preparing for IBPS Clerk 2026 can follow a structured approach:
- Build strong fundamentals in Quantitative Aptitude and Reasoning before moving to advanced problems.
- Practise seating arrangements and puzzles regularly.
- Improve calculation speed through daily simplification and approximation practice.
- Read English editorials regularly to improve comprehension and vocabulary.
- Revise banking and financial awareness using reliable and updated sources.
- Attempt sectional mock tests under timed conditions.
- Maintain an error log and revise weak areas regularly.
- Prioritise accuracy because of the 0.25-mark negative marking.
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Conclusion
The IBPS Clerk Notification 2026 has announced 11,403 vacancies for Customer Service Associate posts under CRP CSA-XVI. With applications open from 1 to 21 August 2026 and the Preliminary Examination scheduled for 10 and 11 October 2026, candidates should complete the application process on time and begin structured preparation for both Prelims and Mains.
Understanding the eligibility criteria, State/UT-wise vacancies, exam pattern, syllabus, and selection process can help candidates plan their preparation more effectively.
Candidates can follow a structured approach to IBPS Clerk preparation, focusing on the syllabus, timed practice, mock tests, and regular revision.
